Want to swap out your item for a different one? Purchase this "delivery fee" and we'll ship your new item to you.
The cost? Only £2.50, which will be added at checkout.
IF YOU BUY JEWELLERY AND CLOTHING/MUGS IN THE SAME ORDER, THEY'LL COME IN SEPARATE PARCELS.
PREORDER ITEMS WILL BE DISPATCHED ON ESTIMATED-DISPATCH-DATE PROVIDED. Please note these dates could be changed without prior notice.
UK DELIVERY: £3.50 (FREE FOR ORDERS ABOVE £40).
Royal Mail tracked (transit time: 1-3working days aproximately). Please beware of occasional delays, specially during Christmas season.
Email me with your order number if you haven't received your order after 7days.
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SHIPPING TO UNITED STATES: $10 USD - FLAT FEE COST
INTERNATIONAL SHIPPING (other countries): £10.00* - FLAT FEE COST
*(which equates to $13USD / 12Euro / $17CAD / $19AUD aproximately, depending on current exchange rate).
ESTIMATED TRANSIT TIME (from date of dispatch): 2-4 WEEKS if they don't get stuck at your country's Customs).
International buyers are responsible for any Customs / import taxes that may apply. I'm not responsible for delays due to Customs.
Email me with your order number if you haven't received your order after 30days.
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RETURNS/EXCHANGES:
Returns/exchanges are allowed on items unless they're earrings, customised, from the "Sale" section or gift-cards.
I cannot be held responsible for parcels lost/delayed due to incorrect and/or incomplete shipping-address provided by the customer at the time of purchase.
YOU HAVE 14 DAYS (from the date of receiving your order) TO REQUEST A REFUND AND SEND THE ITEM(S) BACK IN THEIR ORIGINAL PACKAGING, UNWORN/UNUSED.
Return postage/packing will not be refunded.
If you wish to exchange an item, please note there's a £3.50 delivery-fee to send the new item to you (UK orders).
Read full REFUND POLICE here
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