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DELIVERY/SHIPPING

All my items are HANDMADE (unless otherwise specified) on a "made-to-order" basis.

Please allow 3-5 working days for jewellery and up to 3 weeks for clothing to be made and dispatched to you. 

Orders are only dispatched on working days (Monday to Friday).

If you need to receive your order for a specific date, let me know when making your purchase by adding a note inside the "comments box". (You'll find this box in the "Shopping Bag" or "Cart" page, before reaching Checkout page). If I cannot meet your deadline, I will contact you ASAP.

All orders are sent (via RoyalMail) once the payment has been received. Some items may be delivered by a different courier, if they are dispatched directly from the printing companies.

Please note, all delivery timelines are for guidance only, given by Royal Mail.

If you need to change shipping address, email me ASAP so I can update the order info.

If you buy jewellery AND clothing, please note that sometimes they may be shipped in different parcels.

I DO NOT CHARGE VAT ON PURCHASES MADE ON THIS WEBSITE.

 

DELIVERY WITHIN THE UK:

  • £2.50 FLAT FEE COST.
  • FREE DELIVERY FROM £30.
  • Parcels are sent via Royal Mail 1st class, signed for.
  • They usually arrive within 1-2 working days (please note this is not guaranteed. There may be slight delays from time to time, specially around Christmas time).
  • This service cannot be tracked.
  • Upgrades are available at checkout.
  • Please note, I cannot offer next day dispatch because my items are handmade to order.

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    DELIVERY/SHIPPING TO EUROPE (European Union):

  • £10.00 - (Flat rate price. Price will always be the same regardless of how many items you buy).
  • Royal Mail tracked service (tracking code will be provided to you on dispatch email).
  • Your parcel should arrive in 1-2 WEEKS from date of dispatch (if they don't get stuck at your country's Customs).
  • (If your parcel gets stuck at your country's Customs, your parcel could take up to a month to reach you). Please note, busy periods such as Christmas and now Covid-19 may increase the amount of time it takes for your parcel to reach you. This could mean that your parcel might be the unlucky one that may arrive to you in 1 or 2 months.

  • TAXES: buyers might be subject to customs duties or taxes. I am not responsible for these. This means that the buyer will be responsible for paying these charges.
  • If you refuse to pay these taxes and your parcel gets returned to me, I will not refund shipping costs.
  • Please note, once the parcel arrives to your country, it gets handled by your national courier.
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    DELIVERY/SHIPPING TO ALL OTHER COUNTRIES (excluding E.U. countries):

  • £10.00 - (Flat rate price. Price will always be the same regardless of how many items you buy).
  • Royal Mail tracked service (tracking code will be provided to you on dispatch email). Some countries may provide signature upon delivery.
  • USA customers have the choice of delivery with signature upon delivery or without.
  • Your parcel should arrive in 2-4 WEEKS from date of dispatch (if they don't get stuck at your country's Customs).
  • (If your parcel gets stuck at your country's Customs, your parcel could take up to 1 month to reach you). Please note, busy periods such as Christmas and now Covid-19 may increase the amount of time it takes for your parcel to reach you. This could mean that your parcel might be the unlucky one that may arrive to you in 1 or 2 months.

  • TAXES: buyers might be subject to customs duties or taxes. I am not responsible for these. This means that the buyer will be responsible for paying these charges.
  • If you refuse to pay these taxes and your parcel gets returned to me, I will not refund shipping costs.
  • Please note, once the parcel arrives to your country, it gets handled by your national courier. ----------------------------------------------------------------------------------------------------------
    BY PLACING AN ORDER ON THIS WEBSITE, YOU AGREE TO HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS & CONDITIONS. ----------------------------------------------------------------------------------------------------------
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