Privacy Policy

This Privacy Policy describes how and when The Black Wardrobe collects, uses, and shares information when you purchase an item from the website, the Etsy shop, contact us directly or via the Etsy shop, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that The Black Wardrobe does not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information collected and what it's collected for:

When you register your details in the website and Etsy shop, I will ask you to supply the following information: name, mailing address, email address, telephone number and (when purchasing) credit card details. This information is used for the following purposes:

-to process payment, (all payments at theblackwardrobe website take place via Paypal, for more info on Paypal's policies, click here).

-to send you the product that you have just purchased,

-to provide customer support,

-to let you know by mail or e-mail of new ranges or events relating to The Black Wardrobe that might be of your interest as a customer. (You can unsubscribe from this list at any time by emailing to us at enquiries@theblackwardrobe.com)

-for tax purposes

-Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use. (This only applies when purchasing from the Etsy store)

-I may also use this information for statistical analyses measuring relative interest in the various areas of our site and customer profiles.

2. Information sharing and disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. (This only applies if you purchase from the Etsy shop)

-Service providers. I engage with certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and newsletter provider (Mailchimp). I will share your personal information with these third parties, but only to the extent necessary to perform these services.

-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: respond to legal process or to government requests; enforce my agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of my customers, or others.

I will never sell or rent your personally identifiable information or a list of our customers to any third parties.

The website may contain links to other sites of third parties, this includes social media sites. The Black Wardrobe is not responsible for the content or privacy policies of these sites (please check their individual privacy policies to learn more).

3. Data retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

4. Your rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

-Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. How to contact me:

For purposes of EU data protection law, I, Nora BenHayyi (owner and designer of The Black Wardrobe), am the data controller of your personal information. If you have any questions or concerns, you may contact me at enquiries@theblackwardrobe.com